Cookie Policy
Chat24Plus believes in transparency about collection and use of data. This policy provides information about how and when Chat24Plus uses cookies for these purposes. Capitalized terms used in this policy but not defined have the meaning set forth in our Privacy Policy, which also includes additional details about the collection and use of information at Chat24Plus.
What is a cookie?
Cookies are small text files sent by us to your computer or mobile device, which enable Chat24Plus features and functionality. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.
Does Chat24Plus use cookies?
Yes. Chat24Plus uses cookies and similar technologies like single-pixel gifs and web beacons. Chat24Plus uses both session-based and persistent cookies. Chat24Plus sets and accesses cookies on the domains operated by Chat24Plus and its corporate affiliates (collectively, the "Sites"). In addition, Chat24Plus uses third party cookies, like Google Analytics.
How is Chat24Plus using cookies?
Some cookies are associated with your account and personal information to remember that you are logged in and which workspaces you are logged into. Other cookies are not tied to your account but are unique and allow us to carry out analytics and customization, among other similar things.
Cookies can be used to recognize you when you visit a Site or use our Services, remember your preferences, and give you a personalized experience that is consistent with your settings. Cookies also make your interactions faster and more secure. Checkout our cookie tables below to learn more.
Categories of use
Authentication
If you're signed into the Services, cookies help Chat24Plus show you the right information and personalize your experience.
Security
Chat24Plus uses cookies to enable and support security features, and to help detect malicious activity.
Preferences, features, and services
Cookies denote which language you prefer and what your communications preferences are. They can help fill out forms on our Sites more easily. They also provide you with features, insights, and customized content.
Marketing
Chat24Plus may use cookies to help deliver marketing campaigns and track their performance (e.g., a user visited Chat24Plus.com and then made a purchase). Similarly, Chat24Plus's partners may use cookies to provide us with information about your interactions with their services, but use of those third-party cookies would be subject to the service provider's policies.
Performance, Analytics, and Research
Cookies help Chat24Plus learn how well the Sites and Services perform. Chat24Plus also uses cookies to understand, improve, and research products, features, and services, including to create logs and record when you access our Sites and Services from different devices, such as your work computer or your mobile device.
What third-party cookies does Chat24Plus use?
You can find a list of the third-party cookies that Chat24Plus uses on our sites along with other relevant information in the cookie tables. Chat24Plus does its best to keep this table updated, but please note that the number and names of cookies, pixels, and other technologies may change from time to time.
How are cookies used for advertising purposes?
Cookies and other ad technology such as beacons, pixels, and tags help Chat24Plus market more effectively to users that may be interested in the Services. They also help with aggregated auditing, research, and reporting.
What can you do if you don't want cookies to be set or want them to be removed?
You have the option to disable and delete cookies that may not be necessary for the basic functionality of our website. Please note, blocking categories may impact your experience on our website. You may access the Cookie Manager at any time in the footer of our website.
Does Chat24Plus respond to Do Not Track Signals?
The Sites and Services do not collect personal information about your online activities over time and across third-party websites or online services. Therefore, "do not track" signals transmitted from web browsers do not apply to the Sites or Services, and Chat24Plus does not alter any data collection and use practices upon receipt of such a signal.
Appendix A: Cookie Tables
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
| Cookie Subgroup | Cookies | Cookies Used |
|---|---|---|
| .chat24plus.com | tracking-preferences | First party |
| .chat24plus.com | sb-backend-auth-token.0 | First party |
| .chat24plus.com | sb-backend-auth-token.1 | First party |
| .chat24plus.com | __stripe_mid | Third party |
| .chat24plus.com | __stripe_sid | Third party |
Performance Cookies
These cookies (Chat24Plus uses Google Analytics) allow us to count visits and traffic sources so we can measure and improve the performance of our site.
To view an overview of the privacy of your Google Analytics cookies please go here: https://support.google.com/analytics/answer/6004245
| Cookie Subgroup | Cookies | Cookies Used |
|---|---|---|
| .chat24plus.com | _ga | Third party |
| .chat24plus.com | ajs_anonymous_id | Third party |
| .chat24plus.com | ajs_user_id | Third party |
Marketing Cookies
We also use a marketing database management program that deploys a cookie when a user interacts with marketing communications. This cookie collects personal information such as your name, which pages you visit on our website, how you arrived at our website, and your purchases from Chat24Plus.
| Cookie Subgroup | Cookies | Cookies Used |
|---|---|---|
| .chat24plus.com | _ga | Third party |
| .chat24plus.com | _gcl_au | Third party |
| .chat24plus.com | _fbp | Third party |
How To Control and Delete Cookies
Using Your Browser
Many of the cookies used on our website and through emails can be enabled or disabled through our consent tool or by disabling the cookies through your browser. To disable cookies through your browser, follow the instructions usually located within the "Help," "Tools" or "Edit" menus in your browser.
Cookies Set in the Past
Collection of your data from our analytics cookies can be deleted. If cookies are deleted, the information collected prior to the preference change may still be used. However, we will stop using the disabled cookie to collect any further information from your user experience.
Questions about our Cookie Policy?
If you have any questions about our use of cookies, please contact us.
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